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Int 0325-2006

Improve accessibility to the 311 system.

IntroductionFiledCommittee on Technology in Governmentintroduced 2006-05-10

Filed — closed without being enacted.

Official record · Legistar

Agenda: 2006-05-10Passed: 2009-12-31

How it compares

12% of similar bills passed

2 passed · 15 died

This bill: 1331 days in committee

Similar bills: median 696 days · 336 days when passed

Sponsors (13)

Lifecycle

IntroducedIntroduced by Council
2006-05-10 · City Council
ActionReferred to Comm by Council
2006-05-10 · City Council
ClosedFiled (End of Session)
2009-12-31 · City Council

Heard at (1)

City Council · 2006-05-10 · 1:30 PM · Council Chambers - City Hall
Full text
Be it enacted by the Council as follows: Section 1. Title 23 of the administrative code of the city of New York is amended by adding a new chapter 3 to read as follows: Chapter 3. NON-EMERGENCY CITIZEN SERVICES §23-301. Accessibility of database. The database or collection of information regarding government and private services used by 311 call center operators when responding to calls, shall be available to the public, on or through the official city of New York web site, in an indexed and searchable format. §23-302. E-mail; on-line interactive technology. 311 call center operators shall have the ability to receive and respond to questions from the public through e-mail or online interactive technology. §2. This local law shall take effect one hundred eighty days after its enactment into law, except that the department of information technology and telecommunication shall take such measures as are necessary to implement its provisions prior to such effective date. JTB 5/2/06 LS #444 LS #448