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Int 0238-2024

Establishing a technical support program for older adults.

IntroductionFiledCommittee on Agingintroduced 2024-02-28

Filed — closed without being enacted.

Official record · Legistar

Agenda: 2024-02-28Passed: 2025-12-31

Summary

This bill would require Department for the Aging and the Department of Information Technology and Telecommunications to develop a technical support program to serve older adults.

Committee on AgingDepartment for the Aging and all federal, State and municipal programs pertinent to senior citizens.

How it compares

40% of similar bills passed

20 passed · 30 died

This bill: 671 days in committee

Similar bills: median 333 days · 80 days when passed

Sponsors (24)

Lifecycle

IntroducedIntroduced by Council
2024-02-28 · City Council
ActionReferred to Comm by Council
2024-02-28 · City Council
HeardHearing Held by Committee
2025-09-22 · Committee on Aging
HeldLaid Over by Committee
2025-09-22 · Committee on Aging
ClosedFiled (End of Session)
2025-12-31 · City Council

Heard at (2)

Committee on Aging · 2025-09-22 · 1:00 PM · Council Chambers - City Hall
City Council · 2024-02-28 · 1:30 PM · Council Chambers - City Hall

Attachments (10)

Full text
Be it enacted by the Council as follows: Section 1. Chapter 2 of title 21 of the administrative code of the city of New York is amended by adding a new section 21-210 to read as follows: � 21-210 Technical support program for older adults. a. By no later than December 1, 2024, the commissioner, in collaboration with the commissioner of information technology and telecommunications and any relevant stakeholders deemed necessary by the mayor, shall develop a technical support program to serve older adults. Such program shall be offered at no cost and shall, at minimum, include the following: 1. Providing technical support related to the use of computers to the extent possible; 2. Providing technical support related to the use of phones; 3. Accessing and navigating telehealth services; and 4. Providing contact information for the technical support team associated with the device. b. The program established pursuant to subdivision a of this section shall be made available in all designated citywide languages as defined in section 23-1101. � 2. This local law takes effect immediately. Session 13 LS #9254, 9435 and 10816 1/22/2024 Session 12 IB LS #9254, 9435 and 10816 1/5/2023 2 2