Int 0588-2024
311 transmitting image and video data for service requests or complaints.
IntroductionFiledCommittee on Technologyintroduced 2024-03-07
Filed — closed without being enacted.
Official record · Legistar
Agenda: 2024-03-07Passed: 2025-12-31
Summary
This bill would require 311 to accept image and video data during the intake of service requests or complaints other than those related to housing, and then to supply that data to the relevant agencies for use by their inspectors or other appropriate persons.
Committee on Technology — Technology in New York City, Department of Information Technology and Telecommunications (non- land use-related issues), Mayor’s Office of Media & Entertainment, NYC TV, and dissemination of public information through the use of technology.
How it compares
10% of similar bills passed
5 passed · 45 died
This bill: 664 days in committee
Similar bills: median 623 days · 167 days when passed
Compared against 50 Introduction bills in Committee on Technology.
Ranked by how closely each matches this bill's topic — closest first:
Int 0661-2022
311 transmitting image and video data for service requests or complaints.
473dFiled
Int 1738-2017
311 transmitting image and video data for service requests or complaints.
75dFiled
Int 0101-2018
311 transmitting image and video data for service requests or complaints.
1429dFiled
Int 1113-2023
311 transmitting image and video data for housing service requests or complaints.
192dFiled
Int 1226-2016
311 transmitting image and video data for housing service requests or complaints.
558dFiled
Int 0634-2024
311 transmitting image and video data for housing service requests or complaints.
664dFiled
+ 44 more comparable bills
Sponsors (8)
Lifecycle
IntroducedIntroduced by Council
2024-03-07 · City Council
ActionReferred to Comm by Council
2024-03-07 · City Council
HeardHearing Held by Committee
2024-04-25 · Committee on Technology
HeldLaid Over by Committee
2024-04-25 · Committee on Technology
ClosedFiled (End of Session)
2025-12-31 · City Council
Heard at (2)
Committee on Technology · 2024-04-25 · 10:00 AM · Council Chambers - City Hall
City Council · 2024-03-07 · 1:30 PM · Council Chambers - City Hall
Attachments (8)
- Summary of Int. No. 588
- Int. No. 588
- March 7, 2024 - Stated Meeting Agenda
- Hearing Transcript - Stated Meeting 3-7-24
- Minutes of the Stated Meeting - March 7, 2024
- Committee Report 4/25/24
- Hearing Testimony 4/25/24
- Hearing Transcript 4/25/24
Full text
Be it enacted by the Council as follows:
Section 1. Chapter 3 of title 23 of the administrative code of the city of New York is amended by adding a new section 23-308 to read as follows:
� 23-308 Service requests or complaints by video or photograph. Any website or mobile device application used by the 311 customer service center for the intake of 311 requests from the public shall be capable of receiving image and video data in connection with all requests for service or complaints other than those relating to housing. Such data shall be transmitted to an agency as appropriate and be made available to inspectors or other relevant persons within such agencies.
� 2. This local law takes effect 120 days after it becomes law.
Session 13
LS #8555
1/11/24
Session 12
SIL
LS #8555
8/10/22
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