Int 0542-2018
Service satisfaction surveys.
IntroductionEnactedCommittee on Women and Gender Equityintroduced 2018-02-14Local Law 2019/040
Enacted as Local Law 2019/040.
Official record · Legistar
Agenda: 2018-02-14Passed: 2019-02-24Enacted: 2019-02-24
Summary
The bill would require the Mayor’s Office to End Domestic and Gender Based Violence (ENDGBV) to provide individuals receiving services at Family Justice Centers (FJCs) with service satisfaction surveys. FJCs would be required to post a sign indicating the availability of the surveys in a conspicuous location, although completion of the survey by FJC clients would not be mandatory and would be anonymous. ENDGBV would be required to submit to the Speaker of the Council and post on its website on an annual basis the survey questions and all survey data, disaggregated by borough, type of service received, and language information.
Committee on Women and Gender Equity — Issues relating to advancing the economic mobility, social inclusion, leadership and civic participation of women and girls, domestic violence, Office to End Gender-Based Violence and the Commission on Gender Equity.
How it compares
48% of similar bills passed
24 passed · 26 died
This bill: 342 days in committee
Similar bills: median 356 days · 142 days when passed
Compared against 50 Introduction bills in Committee on Women and Gender Equity.
Ranked by how closely each matches this bill's topic — closest first:
Int 0351-2018
Reporting on certain domestic violence initiatives, indicators, and factors.
356dEnacted
Int 0154-2022
Requiring the office to end domestic and gender-based violence to create an online services portal and guide.
193dEnacted
Int 0727-2022
Requiring the mayor’s office on ending domestic and gender-based violence to operate family justice centers 24 hours a day, seven days a week, and to conduct a public campaign to inform the community of this change.
458dFiled
Int 1416-2025
Increasing access to data around gender-based violence.
82dFiled
Int 0371-2018
Outreach to help cosmetologists recognize signs of domestic violence in their clients.
356dEnacted
Int 0039-2024
Establishing a program to assist with door and window repair and security for survivors of domestic and gender-based violence.
31dEnacted
+ 44 more comparable bills
Sponsors (10)
Lifecycle
IntroducedIntroduced by Council
2018-02-14 · City Council
ActionReferred to Comm by Council
2018-02-14 · City Council
HeardHearing Held by Committee
2018-10-24 · Committee on Women and Gender Equity
HeldLaid Over by Committee
2018-10-24 · Committee on Women and Gender Equity
HeardHearing Held by Committee
2019-01-23 · Committee on Women and Gender Equity
ActionAmendment Proposed by Comm
2019-01-23 · Committee on Women and Gender Equity
ActionAmended by Committee
2019-01-23 · Committee on Women and Gender Equity
AdvancedApproved by Committee
2019-01-23 · Committee on Women and Gender Equity
AdvancedApproved by Council
2019-01-24 · City Council
ActionSent to Mayor by Council
2019-01-24 · City Council
AdvancedCity Charter Rule Adopted
2019-02-24 · Administration
ActionReturned Unsigned by Mayor
2019-02-26 · City Council
Votes (5)
Aye (5)
Helen K. RosenthalDiana I. AyalaLaurie A. CumboBrad S. LanderBen Kallos
Heard at (4)
City Council · 2019-01-24 · 1:30 PM · Council Chambers - City Hall
Committee on Women and Gender Equity · 2019-01-23 · 10:00 AM · Council Chambers - City Hall
Committee on Women and Gender Equity · 2018-10-24 · 10:00 AM · Council Chambers - City Hall
City Council · 2018-02-14 · 1:30 PM · Council Chambers - City Hall
Attachments (19)
- Summary of Int. No. 542-A
- Summary of Int. No. 542
- Int. No. 542
- February 14, 2018 - Stated Meeting Agenda
- Hearing Transcript - Stated Meeting 02-14-2018
- Minutes of the Stated Meeting - February 14, 2018
- Committee Report 10/24/18
- Hearing Testimony 10/24/18
- Hearing Transcript 10/24/18
- Proposed Int. No. 542-A - 1/23/19
- Committee Report 1/23/19
- Hearing Transcript 1/23/19
- January 24, 2019 - Stated Meeting Agenda with Links to Files
- Hearing Transcript - Stated Meeting 1-24-19
- Minutes of the Stated Meeting - January 24, 2019
- Int. No. 542-A (FINAL)
- Fiscal Impact Statement
- Legislative Documents - Letter to the Mayor
- Local Law 40
Full text
Be it enacted by the Council as follows:
Section 1. Subchapter 7 of chapter 1 of title 3 of the administrative code of the city of New York, as added by a local law for the year 2019 amending the charter and administrative code of the city of New York, relating to reporting on certain domestic violence initiatives, indicators, and factors, as proposed in introduction number 351, is amended by adding a new section 3-173 to read as follows:
� 3-173 Service satisfaction surveys. The office shall provide all individuals receiving services at family justice centers with service satisfaction surveys during client visits. The family justice centers shall post a sign regarding the availability of this survey in a conspicuous place. Completion of such surveys shall be anonymous and shall not be mandatory. Not later than November 1, 2019, and annually thereafter, the office shall submit to the speaker of the council and post on its website the service satisfaction survey questions and all data aggregated from the service satisfaction surveys, completed from July 1 of the prior year to June 30 of the current year, disaggregated by borough. Such data shall include, where available, the type of service received by the individual completing the survey, whether the individual completing the survey utilized interpretation services and if so, in what language, and any other factors that may be appropriate.
� 2. This local law takes effect 120 days after it becomes law.
ACK / BM
LS#3165 / Int. 660-2015
LS#163
1/16/2019 6:00 pm
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