Int 1370-2019

Be it enacted by the Council as follows: Section 1. Section 9-136 of the administrative code of the city of New York is amended by adding a new subdivision e to read as follows: e. Complaints and requests made by or on behalf of an incarcerated individual to 311 and forwarded to the department shall be addressed by the office of constituent and grievance services. � 2. Section 9-139 of the administrative code of the city of New York is amended by adding new subdivisions g and h to read as follows: g. The department shall inform all incarcerated individuals in writing, using plain and simple language, of the protections against retaliation for filing a grievance, complaint, or request. The department shall also inform all incarcerated individuals in writing and in plain and simple language upon the filing of a grievance, complaint, or request, about which complaints are not subject to the grievance process; the process for resolving such complaints; and the protections against retaliation for filing such grievance, complaint, or request. Grievable complaints made through 311, to the board of correction, by email, by attorneys or other advocates, public officials, or other third parties on behalf of an incarcerated individual and over the phone shall be addressed by the office of constituent and grievance services. h. The department shall include on all grievance forms instructions on how to appeal resolutions and post such forms on the department's website. � 3. This local law takes effect on the same date that a local law for the year 2019 amending the administrative code of the city of New York, relating to the grievance process for incarcerated individuals, takes effect. AM/AS LS #7232/7458/7314/7315/7319 3/26/2019 2 1