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Int 1755-2019

Assessment of the 311 service request intake map.

IntroductionEnactedCommittee on Technologyintroduced 2019-10-17Local Law 2021/066

Enacted as Local Law 2021/066.

Official record · Legistar

Agenda: 2019-10-17Passed: 2021-06-12Enacted: 2021-06-12

Summary

The proposed legislation would require the Department of Information Technology and Telecommunications to conduct an assessment of the interactive map accessible through the 311 website or mobile device application that is used for the intake of 311 service requests and complaints, in order to determine the feasibility of improving the location accuracy of the 311 intake map. The Department would also be required to submit a report of the results of the assessment to the Council.

Committee on TechnologyTechnology in New York City, Department of Information Technology and Telecommunications (non- land use-related issues), Mayor’s Office of Media & Entertainment, NYC TV, and dissemination of public information through the use of technology.

How it compares

10% of similar bills passed

5 passed · 45 died

This bill: 572 days in committee

Similar bills: median 620 days · 308 days when passed

Sponsors (8)

Lifecycle

IntroducedIntroduced by Council
2019-10-17 · City Council
ActionReferred to Comm by Council
2019-10-17 · City Council
HeardHearing Held by Committee
2020-09-08 · Committee on Technology
HeldLaid Over by Committee
2020-09-08 · Committee on Technology
HeardHearing Held by Committee
2020-09-08 · Committee on Fire and Emergency Management
HeldLaid Over by Committee
2020-09-08 · Committee on Fire and Emergency Management
HeardHearing Held by Committee
2021-05-12 · Committee on Technology
ActionAmendment Proposed by Comm
2021-05-12 · Committee on Technology
ActionAmended by Committee
2021-05-12 · Committee on Technology
AdvancedApproved by Committee
2021-05-12 · Committee on Technology
AdvancedApproved by Council
2021-05-12 · City Council
ActionSent to Mayor by Council
2021-05-12 · City Council
AdvancedCity Charter Rule Adopted
2021-06-12 · Administration
ActionReturned Unsigned by Mayor
2021-06-14 · City Council

Votes (5)

Aye (5)
Robert F. HoldenBrad S. LanderEric A. UlrichPaul A. ValloneKalman Yeger

Heard at (5)

City Council · 2021-05-12 · 1:30 PM · - REMOTE HEARING (VIRTUAL ROOM 1) -
Committee on Technology · 2021-05-12 · 11:00 AM · REMOTE HEARING (VIRTUAL ROOM 1)
Committee on Technology · 2020-09-08 · 10:00 AM · - REMOTE HEARING (VIRTUAL ROOM 1) -
Committee on Fire and Emergency Management · 2020-09-08 · 10:00 AM · REMOTE HEARING (VIRTUAL ROOM 1)
City Council · 2019-10-17 · 1:30 PM · Council Chambers - City Hall

Attachments (22)

Full text
Be it enacted by the Council as follows: Section 1. Assessment of 311 service request intake map. a. Definitions. For the purposes of this section, the following terms have the following meanings: 311 service request intake map. The term "311 service request intake map" means an interactive map accessible through any website or mobile device application used by the 311 customer service center for the intake of 311 requests for service or complaints. Department. The term "department" means the department of information technology and telecommunications. b. The department shall conduct an assessment of the 311 service request intake map to determine the feasibility of improving the location accuracy of the 311 service request intake map. c. No later than one year after the effective date of this local law, the department shall submit to the council a report of the results of the assessment conducted pursuant to subdivision b of this section. � 2. This local law takes effect immediately and is deemed repealed upon the submission of the report required pursuant to subdivision c of section 1 of this local law. MHL/IB LS #11606 5/4/2021 1:45pm 2 1