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Int 1347-2019

Requiring the dept of social services/human resources administration to maintain systems in which clients may reschedule appointments over the phone.

IntroductionEnactedCommittee on General Welfareintroduced 2019-01-24Local Law 2019/165

Enacted as Local Law 2019/165.

Official record · Legistar

Agenda: 2019-01-24Passed: 2019-09-14Enacted: 2019-09-14

Summary

This bill would require the department of social services/human resources administration (“DSS/HRA”) to maintain systems in which clients can reschedule in-person appointments over the phone. This bill would also require DSS/HRA to notify clients of the option to reschedule such appointments in the written notice clients receive in the mail.

Committee on General WelfareHuman Resources Administration/Department of Social Services, Department of Homeless Services, and charitable institutions.

How it compares

36% of similar bills passed

18 passed · 32 died

This bill: 200 days in committee

Similar bills: median 382 days · 200 days when passed

Sponsors (19)

Lifecycle

IntroducedIntroduced by Council
2019-01-24 · City Council
ActionReferred to Comm by Council
2019-01-24 · City Council
HeardHearing Held by Committee
2019-02-04 · Committee on General Welfare
HeldLaid Over by Committee
2019-02-04 · Committee on General Welfare
HeardHearing Held by Committee
2019-08-13 · Committee on General Welfare
ActionAmendment Proposed by Comm
2019-08-13 · Committee on General Welfare
ActionAmended by Committee
2019-08-13 · Committee on General Welfare
AdvancedApproved by Committee
2019-08-13 · Committee on General Welfare
AdvancedApproved by Council
2019-08-14 · City Council
ActionSent to Mayor by Council
2019-08-14 · City Council
AdvancedCity Charter Rule Adopted
2019-09-14 · Administration
ActionReturned Unsigned by Mayor
2019-09-16 · City Council

Votes (8)

Aye (6)
Stephen T. LevinBarry S. GrodenchikBrad S. LanderAntonio ReynosoRitchie J. TorresMark Treyger
Absent (2)
Rafael Salamanca, Jr.Vanessa L. Gibson

Heard at (4)

City Council · 2019-08-14 · 1:30 PM · Council Chambers - City Hall
Committee on General Welfare · 2019-08-13 · 12:00 PM · Committee Room - City Hall
Committee on General Welfare · 2019-02-04 · 1:00 PM · Council Chambers - City Hall
City Council · 2019-01-24 · 1:30 PM · Council Chambers - City Hall

Attachments (20)

Full text
Be it enacted by the Council as follows: Section 1. Chapter 1 of title 21 of the administrative code of the city of New York is amended by adding a new section 21-142.5 to read as follows: � 21-142.5 Job center and SNAP center appointments. a. For purposes of this section, the following terms have the following meanings: Job center. The term "job center" has the same meaning as set forth in section 21-142.1. SNAP center. The term "SNAP center" has the same meaning as set forth in section 21-142.1. b. The department shall maintain systems in which in-person appointments for services at job centers and SNAP centers can be rescheduled over the phone. The availability of such systems shall be communicated to clients in the written notice clients receive communicating the date, time and location of their appointments. � 2. This local law takes effect 120 days after it becomes law. AM LS #9405/9585 8/6/19 4:39 PM 1 2