Int 0092-2014
Procedures to be adopted by the 311 call center for responding to certain repeat anonymous complaints against the same property.
IntroductionFiledCommittee on Governmental Operationsintroduced 2014-02-26
Filed — closed without being enacted.
Official record · Legistar
Agenda: 2014-02-26Passed: 2017-12-31
Committee on Governmental Operations — Municipal governmental structure and organization, Department of Citywide Administrative Services, Office of Administrative Trials and Hearings, Community Boards, Tax Commission, Board of Standards and Appeals, Campaign Finance Board, Board of Elections, Voter Assistance Commission, Commission on Public Information and Communication, Department of Records and Information Services, Financial Information Services Agency and Law Department.
How it compares
24% of similar bills passed
12 passed · 38 died
This bill: 1404 days in committee
Similar bills: median 554 days · 210 days when passed
Compared against 50 Introduction bills in Committee on Governmental Operations.
Ranked by how closely each matches this bill's topic — closest first:
Int 0188-2018
Procedures to be adopted by the 311 call center for responding to certain repeat anonymous complaints against the same property.
1430dFiled
Int 0221-2022
Procedures to be adopted by the 311 call center for responding to certain repeat anonymous complaints against the same property.
612dFiled
Int 0462-2018
Requiring the 311 call center to log complaints about locations without street addresses
1416dFiled
Int 0785-2015
Requiring the 311 call center to log complaints about locations without street addresses
961dFiled
Int 1002-2018
Requiring the 311 customer service center to indicate that an agency is unable to respond to a service request or complaint.
1282dFiled
Int 1420-2019
Requiring a study and report on unsubstantiated 311 complaints.
714dEnacted
+ 44 more comparable bills
Sponsors (5)
Lifecycle
IntroducedIntroduced by Council
2014-02-26 · City Council
ActionReferred to Comm by Council
2014-02-26 · City Council
ClosedFiled (End of Session)
2017-12-31 · City Council
Heard at (1)
City Council · 2014-02-26 · 1:30 PM · Council Chambers - City Hall
Full text
Be it enacted by the Council as follows:
Section 1. The administrative code of the city of New York is amended by adding a new section 23-303 to read as follows:
�23-303. Repeated Anonymous Unfounded Complaints.
The 311 customer service center, upon receipt of any non-emergency anonymous complaint relating solely to a property classified as harassed, shall document such call but shall not refer such call to any agency.
For the purposes of this section:
a. a property shall be classified as "harassed": (i) if it is a privately-owned property that, within a six month period, is the sole subject of three or more anonymous complaints made to the 311 customer service center and referred to an agency; and (ii) such agency is unable to substantiate the condition or circumstance complained of, despite reasonable efforts; or (iii) such agency substantiates such condition or circumstance, but the condition or circumstance is not a violation of any applicable law. Such classification shall last for three months from the date of the third such complaint; and
b. "anonymous complaint" means a complaint made to the 311 customer service center where the complaining individual does not give his or her name and address, whether or not such information is requested.
�2. This local law shall take effect 180 days after its enactment.
dss
LS 152/2014
2/7/14
2